Navigating the Shift to Cloud with Poly

The Contact Center industry is undergoing a tectonic shift which was very clear earlier this year at Enterprise Connect 2019 in Orlando. The shift to cloud is upending the dominance of hitherto vendor market share and technological roadmaps. Cloud CAGR will be estimated at 25% p.a. through 2024 and already next year it is expected …

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How G Suite it is that Poly Phones are the First Google Voice Certified

A G Suite Treat: Google Voice is GA “Phones still connect us all,” said Smita Hashim, Director of Product Management, Google Voice during the recent Google Cloud Next 2019 and G Suite Unified Communication roadshows as GA of Google Voice in 11 countries was announced. I tend to agree. Google Voice for G Suite was …

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Make Your Mobile Phone Work Harder at Work

Don’t just use your phone “at work,” use it to “do work.” With more than 2.7 billion smartphones across the globe, mobile technology continues to push boundaries and open up new possibilities for users. From the first video conferencing calls in the late 1920’s, to the invention of the first mobile service 70 years ago …

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Premium Audio, Multi-Device Connectivity Make Plantronics Blackwire Line the New Go-To Headsets for the Enterprise

Plantronics (NYSE: PLT), an audio pioneer and communications technology leader, today announced the Blackwire 5200 Series and Blackwire 3200 Series. With sleek, updated designs, professional-grade audio, and a range of product choices at varying price points, the new Blackwire headsets connect to laptops, PCs and smartphones[1] for seamless communication. “The Blackwire family has consistently delivered for our customers and remains …

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Plantronics Debuts MDA400 QD Series Audio Processors to Integrate Desk Phones and Desktop Collaboration in the Contact Center

Plantronics (NYSE: PLT), an audio pioneer and communications technology leader, today announced the release of the advanced MDA400 QD Series audio processors. The advanced audio hub offers call center workers easy, at-your-fingertips access to call functions across desk phones and PCs. This helps reduce call-switching anxiety as agents move from desk phones and softphones in …

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Plantronics Unveils Habitat Soundscaping; An Intelligent Service to Solve Noise and Distraction Problems Associated With Open Office Environments

Santa Cruz, Calif. – July 26, 2017 – Plantronics (NYSE: PLT) today announced Habitat Soundscaping™, an intelligent acoustic management service that helps transform distracting, dysfunctional, open office spaces into peaceful environments where people can focus, collaborate and thrive. The service uses nature-inspired audio and visuals, coupled with intelligent software to mitigate distractions due to speech – the most common complaint …

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